Psychic Reading FAQs
Everything you need to know about live psychic readings on Psychic Vision: how live chat and video readings work, how to choose a service, how ratings work, and what to do about credits. Can't find your answer? Contact us and we'll get back to you shortly.
Getting Started with Live Psychic Readings
How do live chat and video readings with psychics work on Psychic Vision?
Choose a psychic advisor and start a live chat or video reading. You can pick based on who you want to speak with, such as a tarot reader, a psychic, or an astrologer. Once you connect, you can ask your own questions or select from the services your advisor is offering during that session.
What happens when I click “Consult Now” to start a reading?
Clicking Consult Now brings up a pop up with the service options that advisor has available at that moment. From there, choose the service that best fits what you’re looking for, based on the advisor’s availability.
Which services can I select for a reading?
Our advisors offer up to three services:
- Voice Call
- Live Chat
- Private Questions
Availability varies. Advisors may choose to be unavailable for voice call, live chat, or both, depending on how they’re running that session.
Ratings & Reviews
How do I rate a psychic advisor after a reading?
Once a paid service, such as a live chat or video reading, is complete, you’ll see a Rate Now option.
- Tap Rate Now
- A rating pop up appears
- Select your star rating, choose the standard of service provided, and add your comments
- Hit Send
You’ll get a confirmation once your review is submitted. That’s it. Your rating then appears on the advisor’s profile and helps other clients choose.
See client reviewsBilling & Credits
I purchased credits but they’re not showing in my account. What should I do?
Credits are normally added to your account automatically right after purchase. Occasionally a network issue or device hiccup causes a delay. If that happens, email your receipt and your Client ID to support@psychicvisionapp.com and our team will sort it out.
Your Client ID is at the bottom of the More page in the app.
